Please read all warnings and disclaimers before attending the Haunted Calgary attraction and make sure you understand all risks and involved in participation.  By attending the Haunted Calgary attraction, you agree to the following:

  • Enter at your own risk!

  • You will not touch our props, actors, or any haunt volunteer or staff.  Our Scream Team and Fear Engineers will not touch you.  However, you understand that accidental contact may occur.

  • Our attractions may use fog and strobe effects.

  • Our attractions are not recommended for people with heart conditions, pregnancy, back conditions, epilepsy, or other medical conditions.  Please consult your doctor if you have a physical or mental ailment which may affect your ability to participate in our attraction.

  • No smoking, lighters, or flame of any kind is allowed anywhere on New Horizon Mall property, except outdoors.

  • There may be uneven pathways, tripping, and fall hazards.  Surfaces could be slippery.  You assume all liability for slips and falls.  High heels should not be worn.  We recommend sturdy footwear with anti-slip tread.

  • Our attraction may feature narrow pathways, overhead hazards, and other obstacles.  

  • You may experience intense audio, lighting, extreme low visibility, strobe lights, dark conditions, wet and cold conditions, moving floors, special effects, sudden actions, and an overall demanding environment.

  • Do not enter our attraction if you are intoxicated in any way.

  • Do not run or eat in our attraction.

  • Video and photography are allowed in our queue line and Family Frights Thrill Zone, but not in our main attractions.  We appreciate being tagged on social media when you post them!

  • We reserve the right to refuse entry to anyone.  We also reserve the right to escort you out of the attraction should you fail to adhere to the above conditions.

  • We recommend no loose jewelry, clothing, or costumes as they may become caught on props and sets. We reserve the right to ask you to store costume props and accessories (weapons, wings, etc.) in our box office or your vehicle.

  • No weapons of any kind.

  • We are not responsible for lost or stolen items.

  • There are no refunds.

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© 2019 by Haunted Calgary Productions Inc.

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